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01 — Privacy notice

What we do with
your data.

The site sets no cookies and runs no tracking. Processing starts the moment you write to us — and what follows describes exactly what happens then.

Last updated: 21 August 2026

The controller

Your data is processed by the company that runs this site:

Name
BUCLA SOFTWARE S.R.L.
VAT ID
50452444
Trade register
J2024017150006
Registered office
Str. Teiului nr. 1, bl. 1, sc. C, et. 1, ap. 3, Slatina, Olt county, Romania
Email
office@buclasoftware.ro

We are not required to appoint a data protection officer and have not appointed one. For anything concerning your data, write to the address above.

What we receive

Only what you send us, by email or through the contact form:

  • the name you introduce yourself with;
  • the email address you write from;
  • the content of your message — including whatever you choose to tell us about the project, the company or the timeline.

The contact form sends your message to us through a small service of our own, running on Cloudflare, which hands it to our mailbox. Nothing is kept along the way: the message passes through memory and leaves, with no database and no copy. If you prefer, write to office@buclasoftware.ro directly — it is the same mailbox.

Hosting logs

Like any site, these pages are served by a hosting provider that records incoming requests: IP address, time of request, the page requested and the browser type. The service that receives the contact form does the same, and also remembers for one hour how many messages came from the same IP address, so that a robot cannot fill our mailbox. These are automatic technical logs, needed for the site to work and to be protected from abuse.

We do not read them individually, we do not link them to the messages we receive, and we do not use them to identify anyone.

Why we process it

For one purpose: so that we can reply to you.

  • to answer your message and carry the conversation that follows;
  • to prepare an estimate or a proposal, if you ask for one;
  • to keep the correspondence related to a possible engagement.

We send no newsletter, we do no profiling, we make no automated decisions, and we neither sell nor rent data to anyone.

Legal basis

For messages received before a contract exists, the basis is the steps taken at your request prior to entering into one — art. 6(1)(b) GDPR.

For keeping commercial correspondence, the basis is our legitimate interest in having a record of the discussions held — art. 6(1)(f). You may object at any time, and if you object, we delete.

How long we keep it

Correspondence that does not lead to a contract is deleted 24 months after the last message exchanged.

If the conversation turns into an engagement, the related data stays for the duration of the contract and afterwards for as long as the law requires us to keep financial and accounting records.

That period is one we actually observe, not one written to sound reassuring. If you want your data deleted sooner, asking is enough.

Who else sees it

We do not sell it, rent it or pass it on for marketing. It does reach four providers who run our infrastructure, because without them there would be no mailbox, no site and no form:

Zoho
The office@buclasoftware.ro mailbox. Messages are stored in the European Union data centre (the Netherlands).
Google
Site hosting, through Firebase Hosting. Pages are delivered over a global network, so a request may be served from outside the European Economic Area, under the European Commission standard contractual clauses.
Cloudflare
The service that receives the contact form, at forms.buclasoftware.ro. It runs in the data centre nearest to you, checks the message and hands it on — without keeping it.
Resend
Delivers the message from the form to our mailbox. The servers that receive it are in the European Union (Ireland). The provider is a United States company, so access from outside the European Economic Area is not excluded — it relies on the same standard contractual clauses.

We may also disclose data to public authorities, but only where the law obliges us to.

Your rights

You have, in relation to us, every right the GDPR provides:

  • access to the data we hold about you;
  • rectification, if it is wrong or incomplete;
  • erasure;
  • restriction of processing;
  • objection to processing;
  • portability — receiving it in a format you can take elsewhere.

Write to office@buclasoftware.ro and we answer within one month at the latest. If our answer does not satisfy you, you may address the Romanian supervisory authority, ANSPDCP (B-dul G-ral. Gheorghe Magheru 28-30, sector 1, Bucharest, dataprotection.ro), or the courts.

Cookies and tracking

The site sets no cookies. There is no Google Analytics, no Facebook pixel, no traffic measurement of any kind. Nothing is written to your browser storage and nothing is loaded from third parties — not even the fonts, which are served from this same domain.

That is why you see no cookie banner: there is nothing we would need your consent for.

The day that changes, this page changes with it — the same day, not afterwards.

If we amend this notice, we update the date at the top of the page. Material changes are stated in the opening, not buried in the text.